Installation fails with file Silverfast(AFL).8ba

Problems with installing SilverFast

Manfred
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Installation fails with file Silverfast(AFL).8ba

Postby Manfred » Sat Sep 11, 2004 6:50 pm

Hi!
I loaded down file SFD-6.2.2r1(ALF).exe using the update-funktion of Silverfast.
OS ist Win 2000. When I try to install the SW (after deinstalling the older version), installation stops with an error in file Silverfast(AFL).8ba.

[off topic]
After that I tried to load down the update directly from the silverfast-HP, but my username and/or password, which I got a few minutes before that, where not accepted :roll:
[/off topic]

Any idea, what the problem with the setup can be?
Greetz,
Manfred

Manfred
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Location: Berlin, Germany

Postby Manfred » Sun Sep 12, 2004 8:28 pm

btw: I'm using SF with a Reflecta ProScan 3600

greetings,
Manfred

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LSI_Noack
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Postby LSI_Noack » Tue Sep 14, 2004 11:18 am

Dear Manfred

I will have this checked and - if necessary - corrected as soon as possible.
Thanks for telling us.

However, please note that the imaging forum's purpose is to provide a platform for the exchange of ideas and expertise amongst imaging professionals.

For customer support, please contact us via the problem report form:
http://www.silverfast.com/problemreport/en.html

We do appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.

LSI_Browatzki
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Postby LSI_Browatzki » Tue Sep 14, 2004 11:54 am

Dear Manfred,

please download the updated SilverFast installer 6.2.2r1a for your scanner.

Best Regards

Kay Browatzki
LaserSoft Imaging

Manfred
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Location: Berlin, Germany

Postby Manfred » Tue Sep 14, 2004 1:54 pm

Hey, that's great :)
I'll try it later in the evening and give you feedback.
Thank's for your help.

Best regards,
Manfred

Manfred
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Postby Manfred » Wed Sep 15, 2004 7:52 am

Hello!

My last posting in this threat, I promise you :D

The new setup for version 6.2.2r1a worked fine, no problems.
Thanks a lot for your quick support.

Best regards,
Manfred

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LSI_Noack
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Postby LSI_Noack » Mon Sep 20, 2004 11:31 am

Dear Manfred

thanks for your posting in this thread. It is good to read that everything worked out for you. :D

Do I need to feel threatened? :wink:

Kind regards
Sonny Noack
- tech support -

Manfred
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Postby Manfred » Tue Sep 21, 2004 2:49 pm

LSI_Noack wrote:
Do I need to feel threatened? :wink:

Kind regards
Sonny Noack
- tech support -


Huuu, how can I answer this question without breaking my promise? A new threat is a good solution. Would you agree, Noack? ;) :D

Ok, that's nonsense :D

best regards,
Manfred


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