LaserSoft Imaging

Since some days, I have the following problem:

On startup, the application searches for scanners.
Formerly, this took only a few seconds.
Now, it takes about 15 minutes.
This problem does not happen always, but very often; in this case, it does not help to abort the non-responding program and restart.
It seems that the problem came with the last update to version 6.5.0r5.

Scanner: Reflecta DigitDia 4000
Connection: USB
System: Win XP SR2

After the delay, operation is normal (no additional delays).

Any suggestions ?

Eckart M?rkel

EMaerkel wrote:Any suggestions ?

Obviously no.
However, the subsequent version seams to have solved the problem !

Eckart M?rkel

Dear Eckart,

the start up time may be longer when you just switched on the scanner and it is still initializing itself, so that SilverFast cannot access it (although I never observed this to take 15 minutes!)

Best regards
Martin