LaserSoft Imaging

Hello,

I just bought a Plustek 7200 and can't get my MacBook Pro to see it. When ever I go through the SilverFast Launcher, I get an error message that reports that the scanner can't be found. I've done all the normal checks such as checking the connections and deleted the pref files but I still can't seem to get to the scanner. The same happens when I go through Photoshop.

Here's my log file...

Date and time: 19.12.2009 21:19:28

Platform : Macintosh
Plugin : PhotoShop
Host : 0x53464170 (SF_Launcher)

Path : Hard Drive:Applications:SilverFast Application:SilverFast (UScanCD-SE).plugin

Permissions : <SilverFast (UScanCD-SE).plugin>: unlocked
: <SilverFast Application>: unlocked
: <Applications>: unlocked
: <Hard Drive>: unlocked

Version : SilverFast E-6.6.0r2 (iSE) Serial © LaserSoft Imaging AG 1995-2006

Machine Model : MacBookPro
Machine Speed : 2000 MHz
Processor : G4 Processor
Num of Procs : 2
Total Memory : 2047 Megabytes
Disk 1 : Total: 304917MB, Free: 82739MB
Disk 2 : Total: 557MB, Free: 0MB
Main Monitor : Depth: 130
OS Version : 10.58
ColorSync : 4.50
QuickTime : 7.64

Resolution: 1440 x 900, Depth: 32 bpp

------------------------------------------------------------


Velocity Engine ON


*** END ***


I'm kind of going crazy here. I need to get this to work fast.

Thanks,

Matthew

Dear Customer,

sadly Plustek does not supply drivers for the Plustek 7200 therefore we can not support it.

Thank you, Thomas.

I've returned the unit and have purchased the 7300 in the hopes of better results.

Best regards,
Matt Banres

I am glad to help you Matt.