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Highest resolution not possible when scanning in OSX

PostPosted: Mon Sep 11, 2017 10:08 pm
by andrevdvries
Dear Lasersoft users,

While scanning with my EPSON V850, under every condition and setting, it's not possible for me to scan in fullest resolution using the MAC OS version of Silverfish SE Plus though using Windows it's not a problem at all. Also the ME and IR function are not used in MAC OS but in windows they are! What goes wrong here? See attached pictures.

Kind regards,
André

Re: Highest resolution not possible when scanning in OSX

PostPosted: Fri Sep 15, 2017 3:51 pm
by LSI_Ketelhohn
Dear user,

please make sure you have the latest SilverFast update installed. It will warn you when your settings exceed the scanner's limitations.
The device can only produce image data up to 4GB.

Kind regards,
Arne

Re: Highest resolution not possible when scanning in OSX

PostPosted: Fri Nov 10, 2017 7:28 am
by Onlyzen
firstly update your version