LaserSoft Imaging

Hi! Greetings from Spain to all forum members. This is my first topic.

Mac Book Pro 15″ Retina (Mid 2012) • Mac OX El Capitan 10.11.5 • Epson Perfection V700 PHOTO • SilverFast SE Versión 8.8.0r5. This is my system and this is my problem:

As I recall, since I upgraded from SilverFast SE version 8.6 to 8.8 version the 48 color and 16 bit BN "simple" options dissapear in my output format / bit depth menu. Actually I only can select these five options in my drop down menu:

48 → 24 Bit (TIF, PSD, JPG and PDF output formats)
16 → 8 Bit (TIF, PSD, JPG and PDF output formats)
16 → 1 Bit (TIF, PSD and PDF output formats)
48 Bit HDR (TIF and DNG output formats)
16 Bit HDR (TIF and DNG output formats)

In my Preferences > General menu I've unchecked the HDR RAW option and in my Preferences > Special I've checked the color correction in grayscale mode option.

Actually I can't edit in 48 Bit color deph or 16 Bit grayscale deph directly in SilverFast and after scan it, as I can do in older versions.

I completly unninstall SilverFast (preferences included) and reinstall it from the last version but I have the same problem.

What's the problem in my case? I need your help and solve it. Thanks in advance.

Dear customer,

processed 16 and 48 bit output is only available in SilverFast Ai Studio.

Kind regards,
Arne Ketelhohn.

Dear People,
Years a go I bought silverfast Ai 6. I'v been using it for years with my epson perfection 750 pro. Recently I purchased an update to Silverfast 8 because my old version was not working on Mac Sierra. I just found out that I can not make 16 bit scans from my black and white negatives with this version. Can I update my current version to Silverfast Ai? I can't find it.

Kind regards, Thomas.

Dear Thomas,

I will ask our sales department to contact you.

Kind regards,
Arne