Help with Serial number
PostPosted: Thu Jan 22, 2015 1:07 am
My graphics staff have upgraded their iMAC to Yosemite that is running Silverfast 6.6 SE on it and Silverfast no longer works. We can't access the serial number and the CD has been stored off site, so if there is a serial number on that we don't have current access. I do however have the code or serial number on the book, but no one can seem remember who might have registered the software, so we are unable to back track the serial number. So saying then, two questions come up;
1. Can I safely assume that a properly licensed version of Silverfast 6.6 SE would qualify for an upgrade to 8.0 SE?
2. Given that although the launcher comes up but the application doesn't launch, is there any other way for me to recover the serial number?
Thanks for your help!
1. Can I safely assume that a properly licensed version of Silverfast 6.6 SE would qualify for an upgrade to 8.0 SE?
2. Given that although the launcher comes up but the application doesn't launch, is there any other way for me to recover the serial number?
Thanks for your help!