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Can't register software - email address not accepted!

PostPosted: Wed Feb 16, 2005 9:29 pm
by plexus
My email address has a '-' in it (digital-solutions.co.uk) and I think it's causing the registration page to refuse it.

Can you please fix it so I can register the product?

Thanks.

J.

PostPosted: Thu Feb 17, 2005 8:08 am
by LSI_Flyvbjerg
Dear plexus.

I have forwarded the problem to our web team.


Best regards
Eric Flyvbjerg

PostPosted: Thu Feb 17, 2005 9:30 am
by LSI_Petruskevicius
Dear Plexus,

it must be something else, because we've got quite recent registrations with '-' in emails like yours and my tests pass throught too.

If you still encounter problems - please include the exact message that you receive or send a screenshot to webmaster@silverfast.de

Hope this helps! :)

PostPosted: Thu Feb 17, 2005 10:04 am
by plexus
Hi,

Sorry about wasting your time on this one - looks like it was a browser problem. :oops:

The email field was the only field I could think of as possibly having an error - then noticed there were 'labels' for some other information (country and purchase date for instance), but no fields being displayed, so while I'd filled all the fields in correctly that were visible, it was impossible for me to fill all of them in because they simply weren't there to fill in....

I rebooted and tried again, and all fields were there, so registered successfully.

Once again, sorry for wasting time.

J.