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Minolta 5400 Serial regected by the registration dialog.

PostPosted: Sat Oct 25, 2003 7:53 am
by jtrevino
Today I got my copy of SF6 Ai for Minolta 5400 and the English installer is corrupt. I'm trying to register online so I can get a password and download them but keep getting a message that the number is invalid. I have quadruple checked and, no, I'm not confusing 0's with O's. I'm also writing uppercase letters (but lowercase is not accepted either). I've written to support@silverfast.com but haven't got a reply yet. What gives? :(

PostPosted: Wed Oct 29, 2003 5:20 pm
by LSI_Support
Dear User !

Please contact our office directly. They send you a new copy of SilverFast out.

No Problem. We found your Mail and answerd 2 times :-)

SilverFast Support

PostPosted: Thu Oct 30, 2003 4:51 am
by jtrevino
Thanks, everything is all right now, regarding SilverFast --I wish Minolta had the same attitude as you. My scanner ceased functioning two days ago. Still trying to get a solution from them.

In any case, SilverFast beats their software hands down.

PS, will we ever get frame straightening? :wink: