LaserSoft Imaging

When I attempt to unload my external media (Compact Flash) the import goes okay, but some file names are read. When I want to export the album I get this message:

"Unable to save:

"Some of the files have assigned the same name. The file names are marked with a red color within the thumbnails."

This appears to be a name conflict of some kind, but I'm at a loss as where or why its occurring as the source directory on the flash card has no duplicate names. Also, it occurs on both unload with rename and unload without renaming and only occurs with some files. Any help to resolve this would be appreciated.

Dear SMF,

Is it possible files were present from a previous download?

kind regards
Arne Ketelhohn.

In all cases the unload was to a new album. Equally so, I verified that all the files in the source were uniquely named. Additionally, unloading and using the rename function to generate an entirely new name - prefix with generated index suffix also shows the problem.

Dear SMF,

We are dealing with this issue internally with the ticket opened by my colleague. We are going to perform a test to try to reproduce the issues you are having on our machines. As soon as we have an answer we will contact you through the ticket.

Cheeers

Dear SMF,

We are dealing with this issue internally with the ticket opened by my colleague. We are going to perform a test to try to reproduce the issues you are having on our machines. As soon as we have an answer we will contact you through the ticket.

Cheeers