LaserSoft Imaging

Strange behaviour to simply close the thread if it starts being uncomfortable for your company!

In the Scandig forum I found a solution to this problem which could have saved me a lot of work. This workaround solution was existing since February unfortunately I just detected it a few days ago. It was also communicated to you apparently at that time. The solution is simply to turn of Frame Detection in Preferences.

Dear customer,

I closed that thread because the issue is solved.
I do that to prevent users with similar issues to post to the same thread.
We do not do much support through the forum because that would make it hard to read.
But for those I do discuss here I have to make sure I keep different issues separated.
Otherwise it would be completely confusing.

kind regards,
Arne Ketelhohn.