Postby matsfager » Thu May 03, 2012 9:00 pm
HI,
Thanks for the reply, it was about time.
This is really a quite serious issue, and this morning I have lost probably 45min trying to get the scanner working correctly (it's still not).
When I get the scanner to do things right, I leave setup and don't change *anything*, unplug/turn of scanner or turn of the software etc.
By using this methods I have been able to scan flawlessly for days, last night I had to move my laptop and now I'm battling with it to get it working again.
THIS IS FRUSTRATING!! I also have hundreds of frames to scan.
When can we expect a fix for this? I've contacted plustek as well, and they are very unresponsive and seems unaware of the situation.
What is going on here, is somebody trying to fix this issue?
I'm running Snow Leopard by the way and I'm able to run SF6.6 that does not suffer from this issue, still can't get the "old framework" to work.