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Plustek OpticFilm 7200 hangs computor.

PostPosted: Sun Feb 01, 2009 9:28 am
by tacho
At high resolution, 3600dpi and 7200dpi nothing happens and the machine hangs and the scanner becomes unusable until I reboot.
This happens with Silverfast 6.5 or Quickscan.
Anything I have have missed or should do, have checked all documentation and found nothing.
Windows XP
2Gb RAM

Cheers
Rob

Re: Plustek OpticFilm 7200 hangs computor.

PostPosted: Mon Feb 02, 2009 10:18 am
by LSI_Muenier
Dear Rob,

as this behaviour happens with both, SilverFast and Quickscan, either the drivers are not installed correctly, or your scanner presumably has a hardware defect. Please ask Plustek how to troubleshoot this.

Best regards
Martin

Re: Plustek OpticFilm 7200 hangs computor.

PostPosted: Sat Jul 04, 2009 6:58 pm
by vmardones
Rob,

I have just bought a OpticFilm 7300 and after so many slides it just hangs, it really take up 100% of CPU and I am forced to reboot to solve problem. Then again after so many more it hangs again.

Were you able to solve this. I appreciate your feedback,

Thanks

Veronica

Re: Plustek OpticFilm 7200 hangs computor.

PostPosted: Mon Jul 06, 2009 10:30 am
by LSI_Muenier
Dear Rob, Dear Veronica,

please inform me about your findings (is this on Mac or on Windows?).

Best regards
Martin