Software problems
PostPosted: Tue Jan 14, 2014 11:52 am
Hello
It seems that I have got a problem
I first purchased the SE version, but my old slides needed more so the dealer switched it to a Ai version when we found calibration was needed
I yesterday tried to install the Ai version on my MAC from the DVD in the package, after uninstalling the SE version, no cure
I am not able to install from the DVD it wont start installation, I then downloaded the Ai version from your website after registration, but when I restart Silverfast it is still the SE version starting, how come?
My Mac has system: Intel Mac OSX 10.9
do you have any solutions to this
It seems that I have got a problem
I first purchased the SE version, but my old slides needed more so the dealer switched it to a Ai version when we found calibration was needed
I yesterday tried to install the Ai version on my MAC from the DVD in the package, after uninstalling the SE version, no cure
I am not able to install from the DVD it wont start installation, I then downloaded the Ai version from your website after registration, but when I restart Silverfast it is still the SE version starting, how come?
My Mac has system: Intel Mac OSX 10.9
do you have any solutions to this