Page 1 of 1

Photoshop plugin problem(silverfast 6.5.0r6 scan dual)

PostPosted: Mon Jun 11, 2007 9:05 am
by nickchen
I try the silverfast 6.5.0r6 SE(Minolta scan dual 4 osx), and found the photoshop cs3 plugin couldn't launch properly.
photoshop return a wrong message"Cold not complete the import command because a requested property value could not be found."


Another small problem is silverfast 6.5.0r6 SE(Minolta scan dual 4 osx) can launch properly in osx 10.4.9 english version, but in chinese version it couldn't launch.

Does any one face the same problem ?

PostPosted: Tue Jun 12, 2007 7:58 am
by LSI_Heidorn
Dear nickchen,

this problem:

"Could not complete the import command because a requested property value could not be found."

sounds new to me, but i will forward this to my colleague handling the CS3 stuff !

Did you check: does it work as standalone or with older PS Versions ?
Do you have an intel or PowerPC Mac ?

Greetings,

Nils Heidorn, R & D, LaserSoft Imaging AG

PostPosted: Wed Jun 13, 2007 3:18 am
by nickchen
LSI_Heidorn wrote:Dear nickchen,

this problem:

"Could not complete the import command because a requested property value could not be found."

sounds new to me, but i will forward this to my colleague handling the CS3 stuff !

Did you check: does it work as standalone or with older PS Versions ?
Do you have an intel or PowerPC Mac ?

Greetings,

Nils Heidorn, R & D, LaserSoft Imaging AG


I use iMac G4 1g, OSX 10.4.9
older cs2 couldn't launch silverfast also, and use standalone silverfast, it crash sometimes after scaned for 30~40 photos.
After crash I have to logout the OSX, or the silverfast couldn't launch again.

PostPosted: Thu Jun 14, 2007 2:26 pm
by LSI_Heidorn
Dear Nickchen,

a colleague of mine found the problem and is currently "curing" it.

He will post here once a new fixed version is ready !

Greetings,

Nils Heidorn, R & D, LaserSoft Imaging AG

PostPosted: Fri Jun 15, 2007 5:32 pm
by nickchen
thanks

PostPosted: Tue Jun 19, 2007 8:17 am
by LSI_Giess
A new SilverFast version that fixes this bug is now online.