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Minolta Multi
PostPosted: Sun Jul 04, 2004 5:26 am
by ChrisL
I have a Minolta Multi and I downloaded the demo version of SilverFast AI(I use it with my Nikon Coolscan and love the program). When I launch the program it errors out with a message that it can't find the scanner. The minolta software see's the scanner and works fine as does v**s**n. The error happens either launching SF from Photoshop or standalone. Any idea?
Almost forgot to mention, I am running a Macintosh G3 using OSX 10.1.5. Again the other scanning software see and function with the scanner just fine. Apple profiler see's the scanner just fine as well so I don't believe it's a connection issue.
PostPosted: Mon Jul 05, 2004 4:28 pm
by LSI_Noack
Dear ChrisL
we found
Minolta and
Nikon software installed together on the same computer causing problems.
Therefore I'd suggest you physically disconnect the scanner you don't want to use prior to starting up your system.
The OS doesn't configure the virtual device driver if the device in question is not present at boot time and should then not trouble you any further.
However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff:
https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.
PostPosted: Tue Jul 06, 2004 5:37 pm
by ChrisL
Ok thanks for the reply, I checked the FAQ section as well. Does a SCSI scanner need to be set between 2-6? Mine is currently set to 1. I will try changing this to 3 an see if that fixes the problem. Also Is there going to be a SE version for Minolta scanners?
PostPosted: Wed Jul 07, 2004 11:31 am
by LSI_Noack
Dear Chris
what a SCSI device actually needs is just a free ID (i.e. not used by another device on the SCSI chain). What number this is, depends on your SCSI controller: standard controllers offer ID 0-7, wide SCSI ranges from 0 to 15. Very often the controller's own ID is set to 7 (even with wide SCSI controllers).
So, your SCSI scanner may theoretically be set to any ID from 0-6. However, the SCSI ID selector switches on most SCSI scanners simply provide you with alternatives 1-6.
Because of the nature of algorithms and the runtimes of signals sometimes a scanner connection does work stable only on certain ID numbers.
From our testing experience, ID 2 and 5 turned to be out most reliable.
However, never change a running system. If works scanners works an ID 3, then it's ID 3 you want to go with.