Scan Dual III with Prerelease
PostPosted: Fri May 30, 2003 10:56 pm
by ibyerrum
I've downloaded and installed the prerelease demo, but whenever I open the standalone application and try to launch the plugin, it doesn't recognize the scanner. I've looked in the log file, and sure enough, the Scan Dual III is not on the supported scanners list. On the website it says that this scanner "should work, but was not tested." How can I make the demo work with my scanner, or will I just have to wait until the final version comes out?
PostPosted: Mon Jun 02, 2003 3:56 pm
by LSI_Support
You'd better wait for a real version, as this one is like a test version which is not fully complete.
What you could do is send a text file that is now in your system to LaserSoft Imaging. The file name is 'SF_logfile' and the address is
support@silverfast.de
PostPosted: Tue Jun 03, 2003 7:01 am
by LSI_Magnussen
I'm sorry that I have to say that the info on our web site isn't correct. Our current
Minolta version doesn't support the Scan Dual III (nor the Dual II) and in the moment it looks like we won't have support for them in the near future (maybe never).
The supported scanners are:
DiMAGE Scan Multi
DiMAGE Scan Multi II
DiMAGE Scan Multi Pro
DiMAGE Scan Elite II
Ralf
Not good news
PostPosted: Tue Jun 03, 2003 1:57 pm
by ibyerrum
Well this is truely disheartening information. I was looking forward to using Silverfast with my scanner. May I inquire the reason for not supporting this scanner?
PostPosted: Tue Jun 03, 2003 2:07 pm
by LSI_Magnussen
I'm sorry, but
Minolta doesn't give us information/support for that scanners, so it's not our decision, but Minoltas.
Ralf
PostPosted: Wed Jun 09, 2004 7:53 am
by LSI_Noack
Dear
Minolta users
the Scan Dual III has been added to our list of supported scanners.
You will find pricing information in our online store:
https://www.silverfast.com/pricing/433/en.html
A
demo version can be downloaded, too:
https://www.silverfast.com/sf-download/demo/en.html