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LS DON'T WORK WITH TOPAZ.

PostPosted: Wed Jul 13, 2011 2:57 pm
by joy__max
Dears,
we have a TOPAZ with G4 and Ratoc adaptor. The led in the RATOC is green, all the connections is ok but when I launch the software don't see the scanner. Have you a idea? Thanks.

Re: LS DON'T WORK WITH TOPAZ.

PostPosted: Wed Jul 13, 2011 4:40 pm
by LSI_Ketelhohn
Dear customer,

have you checked our Ratoc settings PDF?

The Ratoc requires special settings to work correctly.


kind regards,
Arne Ketelhohn

Re: LS DON'T WORK WITH TOPAZ.

PostPosted: Wed Jul 13, 2011 10:40 pm
by joy__max
Now I check and reply you. Thanks.