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Problem with Silverfast and Linotype Ultra II

PostPosted: Tue Dec 16, 2003 5:36 pm
by gl1ch
This is a repost, I was last asked to send in a copy of the log and I never heard anything back, so here is the issue again.

I am having a problem with our Saphir Ultra II, I can only get it to scan at 8.5x11 when it has a 10x14 bed. Am I doing something wrong?

PostPosted: Wed Dec 17, 2003 3:30 pm
by LSI_Rossee
Dear gl1ch.

Thanks for providing the logfile. Frankly we were able to verify this bug and will provide a fix asap. The developers are informed which means it will undergo the normal procedure --> Bugfix, Test, Qualitytest, Release.

Kind regards.

Notification

PostPosted: Wed Dec 17, 2003 5:51 pm
by gl1ch
Great, will you notify me when it is available?

PostPosted: Tue Jan 06, 2004 5:06 pm
by gl1ch
Is the bugfix available yet?