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Help...

PostPosted: Fri Aug 22, 2003 7:50 pm
by whistlersix
I have a Linotype Saphir flatbed scanner that stopped working. It is running on a mac os 9.1 connected via scsi cable. I've replaced the scsi card and cable (scsi card wasn't showing up in the apple system profiler), and it displays the card, but I still can't get the scanner to work. The three led's on the scanner just blink sporadically, so it appears to be a problem with the actual scanner.

Any ideas?

Thanks

PostPosted: Fri Aug 29, 2003 3:52 pm
by LSI_Belli
Try the latest SilverFast version. If the problem remains, please contact our support team:

http://www.silverfast.com/problemreport/en.html

Knowing your exact configuration will help us troubleshooting the problem (if it is a software problem).

Thanks

Thomas