LaserSoft Imaging

Hello,

I have the 9950f but I think that this applies to all the cannon flatbed's.

The latest release 6.5.1r1 has a mouse-over callout for ISRD but the functionality is for SRD only. Profiles for Fujifilm 160S and Kodak Ultracolor are still missing.

Perhaps you can tell me when ISRD and the missing profiles will be included?

I will submit a formal workorder during normal business hours.

Best regards,
DavidL

Dear David,
please request the profile as you planned to do.
Support for iSRD is in the works, unluckyly this is quite difficult for CANON and we need some more time, but we are working on it and we are quite positive it will make its way.

Greetings,

Nils Heidorn

The MEX scans in 6.5.1r1a have a very very strong magenta cast and these scans are worthless. Please add this to the other problems that have not been fixed for the Canon 9950f scanner. The trouble support request I submitted for the missing profiles has not been answered. I feel that I wasted my money on this product, or to put it another way I have been ripped-off.

I sent the magenta mex and single scan images.


Davidl3541

Dear David,
i just tried myself and i can also see the effect here.
That means to you:

We are working on it :-)

Speaking about your request for the negafix Profiles:
We can and will never supply profiles for all Films that exist.
Your request will be furfilled if a lot of people want that specific film, because only that justifies the cost for us.

Greetings,

Nils Heidorn

Dear Nils:

Thank you for your reply to my post and for reviewing the problem.

Regarding the Negafix profiles: I am only asking for what what promised in Ver 6.5, the profiles for Kodak Ultracolor and Fujifilm Pro S 160.

Best regards,
DavidL

Dear David,

oops, sorry about that, i'll forward that to our negafix guys.
As i am a technician, i do not have the full overview about what our advertised profiles are !

...continuing to look at those nasty 9950 MEX Colors...


Nils Heidorn