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Could not install demo Silverfast Ai 6 G4 Photoshop 7 Jaguar
PostPosted: Thu Nov 07, 2002 2:52 am
by Clifford Feller
Demo would not install "not enough physical memory" Same thing happened with Spring Cleaning Tech support rewrote program and it installed fine. They said I had "memory rollover" I have 2Gb in a brand new dual processor G4. Any ideas?
Cliff
PostPosted: Thu Nov 07, 2002 10:21 am
by ilyons
There is a bug in the Aladdin Installer Application (used by LaserSoft and many others) that prevents it from working correctly on systems with ram in excess of 1.5 gig.
The workaround is to reboot your computer into Mac OS 9 and install SilverFast from there. It will install correctly.
Others have found that simply removing a ram stick is all that is required but I think pulling ram sticks to install an application is likely to end in tears.
LaserSoft and Aladdin are aware of the problem! ONLY Aladdin can fix it!
Jaguar incompatibility
PostPosted: Thu Nov 07, 2002 4:15 pm
by Clifford Feller
ilyons wrote:There is a bug in the Aladdin Installer Application (used by LaserSoft and many others) that prevents it from working correctly on systems with ram in excess of 1.5 gig.
The workaround is to reboot your computer into Mac OS 9 and install SilverFast from there. It will install correctly.
Others have found that simply removing a ram stick is all that is required but I think pulling ram sticks to install an application is likely to end in tears.
LaserSoft and Aladdin are aware of the problem! ONLY Aladdin can fix it!
Thank you for your help I will try it when I get home
PostPosted: Sat Mar 01, 2003 6:10 am
by silicontrip
This is not the only problem the installer has. It appears that it does not like UFS disks either and will install everything is if your HFS disk is the root disk. This caused it to install the scanner drivers in /Volumes/HFSDisk/Application Support/ rather than /Application Support/