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120tf with glass-holder for 35mm?

Posted: Thu Oct 28, 2004 1:18 am
by Nitrofunk

I just received the glass-filmholder for my Microtek 120tf and am very pleased from the results I get with MF-Film. However, is there any option that Silverfast recognises when putting a 35mm strip into it with the provided cardboard? It only recognises the Holder as a MF-Holder, no matter wheter 6x6 or 35mm-film is inside. (The spaces between the frames are wrong).

Posted: Fri Oct 29, 2004 8:12 am
by LSI_Noack
Dear Peter

should be recognized. Which version of SilverFast and operating system do you use?

TIA and regards
Sonny Noack
- tech support, LSI AG -

Posted: Sun Oct 31, 2004 11:32 pm
by Nitrofunk
Version 6.1.0r2 on Windows XP Home.


Posted: Mon Nov 01, 2004 10:10 am
by LSI_Noack
Dear Peter

please download and install the latest update for your version of SilverFast from our website. You might experience that this already does solve your problem.

If you need to update a SilverFast Ai version, please do register with us at our website (cf. Support -> Registration):
After registering you will swiftly receive an automatically generated e-mail with the access data you will need for downloading the update.

However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff:

I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.

On a Windows XP system the SF_Logfile is placed within /Documents and Settings/(your username)/Application Data/LaserSoft Imaging.
If you haven't yet changed the standard setting of the Windows Explorer you won't see any folder "Application Data". You then want to open the folder options dialogue (from "Extras" the menu) and go to the "View" tab. There you can enable the Explorer to show you hidden and system files and folders as well as displaying the contents of system folders.

You could of course also you the search function of your system to find the "SF_Logfile". Please make sure that you will be shown hidden and system files. The SF_Logfile is always created anew when SilverFast is started up, even if no scanner can be found, it will be created.

Simply open it with your text editor (double clicking the SF_Logfile) and select all the text (CTRL+A). Then copy the selection to the clipboard (CTRL+C).
Go back to the problem report and click inside the text field. Move the text cursor to the end of your problem description and insert the SF_Logfile from the clipboard (CTRL+V).

Thanks in advance for your co-operation.

Kind regards
Sonny Noack
- technical support, LSI AG -

Posted: Mon Nov 01, 2004 10:18 am
by LSI_Noack
Sorry Peter

hold your horses. Please excuse me, I have been too busy <%o) and did not read your post closely enough...

Actually, the behaviour is correct. SilverFast is told what holder is inserted by the scanner, but not, what film material has been placed on the holder.
There is no simple, decent way to detect this, and this issue might possible need quite some programming work to be done.

However, I did enter this into our feature request database, but please don't expect this feature to be implemented in the near future.
Thank you for you kind understanding :)

Considerung the spaces between the images you should make use of the film offset tool to resolve your problem.

Best regards
Sonny Noack
- tech support, LSI AG -