This issue is being dealt with in another post. Please make sure another user has not already opened a similar topic in order to keep this Forum organized.
viewtopic.php?p=10081#10081
Dear camerapro and all other forum visitors. Please do not get me wrong if I emphasize again that this forum is not intended to be a individual support platform. Even though this forum is initialized from Lasersoft which develops Software, the purpose of this forum was and is not to deal with support issues in the first place.
The nature and purpose of this forum shall be the general imaging discussion, i.e. exchanging workflow recommendations or image editing tips from professional and amateur users.
We will certainly give anybody support who has problems and reports those into the forums but we ask everybody to mainly contact
http://www.silverfast.com/problemreport/en.html .
Kind regards.