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Microtek 4000t How does one get a reply from support?

Posted: Wed Aug 27, 2003 10:14 am
by gordon
I cannot get support reply. has anyone got an answer to there question?

Posted: Thu Aug 28, 2003 7:09 am
by LSI_Flyvbjerg
Dear Gordon.

When did you contact the support and how did you contact them? It will normally take a few days to get a response from the response.

Please tell me the exact day and title of your email and I will find out, why they didn?t answer.

Eric.

Eric.Reply to your post 28Aug 6.09.

Posted: Thu Aug 28, 2003 1:14 pm
by gordon
Dear Eric, thank you for your prompt reply.

I e-mailed support@silverfast.de 27Aug 10.54. title Focusing-Silverfast Microtek4000t.

e-mail support---------------------27Aug 23.10 .--------------------------.

Plus on the Forum under film scanners Microtek.
Kind Regards Gordon.

Posted: Thu Aug 28, 2003 3:40 pm
by LSI_Flyvbjerg
Dear Gordon.

Our support team told me, that they currently are having propblems with our postbox. They are getting hundreds of spam mails every day. I do not hope that your request got lost.

Anyway, I forwarded your post "Microtek 4000t and SilverFast. Help Please!" to the support.

Eric.

Thanck you Eric. regards Gordon

Posted: Thu Aug 28, 2003 6:12 pm
by gordon
Dear Eric, once again thanck you very much.
Gordon