LaserSoft Imaging

Hi Everyone,
I am a newcomer to your forum so please be gentle with me, I have been using photoshop for a few years with Ai version 6.2. A few months ago I upgraded my computer system which included Windows 7 and 64bit. This meant that my version of Silvefast was not compatable, so I upgraded to Ai Studio 6.6, it installed a dream and worked perfectly until the last few days. On launch one of the Silverfast windows is missing, the one with the controls on which includes calibration, I have tried un-installing and then re-installing to no avail. I notice on re-installing it no longer gives me the option to enter my serial number. Another problem I have is that my computer at work is not connected to the internet so I am unable to use the spanner button. If it make a difference my scanner is a Microtek 9800XL, any help would be appreciated,
Regards,
Alan

Dear Alan,

have you tried deleting the preferences?
That should reset SilverFast and the window settings.

kind regards,
Arne Ketelhohn.

Dear Arne,
I will have a look at doing that when I get to work in the morning, I am not sure that it will work as I am not connected to the internet at work, only at home.
Kind Regards,
Alan

Thanks Arne,
Deleting my preferences has cleared the problem, I am back up and running,
Danke,
Alan