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Ai Studio 6.6.0r2 crashes on vista

PostPosted: Wed Mar 17, 2010 3:40 pm
by Sebby
Dear Sirs,
I recently purchased the plustek 7500i with Ai Studio (6.6.0r2) bundled with it. When I first installed the software it worked for a few scans then started to crash. It was happening while I was scanning in iSRD. I reinstalled and now it won't work for more than 1 scan. When I delete preferences it works for 1 maybe 2 scans then it freezes up. Have you heard of this before. Your help will be greatly appreciated. I really like this Silverfast program. I am very disappointed that it will no longer work.
Please help me
Sebby

Re: Ai Studio 6.6.0r2 crashes on vista

PostPosted: Wed Mar 17, 2010 5:45 pm
by LSI_Ketelhohn
Dear Sebby,

your software version is a little old.
Please update to our latest version and check if that solves your problem.

kind regards
Arne ketelhohn.