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PostPosted: Mon Mar 04, 2002 5:11 pm
by jronken
Using SF 5.5.2. with an Acer 2740s, when selecting 48 bit output (CYMK) the output shows gray image (nothing recognizable).
Uning PS 5.5 / 6.0 and MacOS 9.1.
If setting to RGB, image is OK.
Any ideas?
thanks
Jan
<font size=-1>[ This Message was edited by: jronken on 2002-03-04 17:11 ]</font>
PostPosted: Tue Mar 05, 2002 10:18 am
by LSI_Flyvbjerg
Jan,
We check the problem and will let you know the results in this forum.
Eric.
PostPosted: Tue Mar 05, 2002 11:46 am
by LSI_Flyvbjerg
Jan.
I have tested the Acer 2740S with 48 bit CMYK output. The scan type is set to "48 bit color" and I had no problems scanning CMYK as raw data.
I am using SF v5.5.2, PS 5.5 / 6.0 and MacOS 9.1.
Could you send me your SF preference files to "eric.flyvbjerg@silverfast.com" ?
Eric
PostPosted: Thu Mar 07, 2002 5:15 pm
by LSI_Flyvbjerg
Jan.
The problem ist solved. Thank you very much for your help.
Updates will soon be available on our web site. The version number of SilverFast must be v5.5.2r04 or higher for both MAC and PC.
Eric.
PostPosted: Wed Mar 27, 2002 3:53 pm
by brice777
hi, i'm having a similar problem. i just downloaded the update two days ago from
http://www.silverfast.de/product/Nikon/200/en.html
and the update version was only 5.5.2v02
not
5.5.2v04
i'm running a Nikon 4000 scanner, on OS8.6 - when i do CMYK scans in 48 bit mode, i get a black scan, and nothing more. RGB scans in 48 bit mode work fine...
if i need 5.5.2v04, can you tell me when i can download it? i need to make a scan pretty urgently.
many thanks
PostPosted: Wed Mar 27, 2002 5:27 pm
by LSI_Muenier
Please send me your email as private message and I'll send you a bugfixed NikonMaid version you can check.
PostPosted: Thu Mar 28, 2002 6:17 pm
by LSI_Muenier
Or send me an email to "martin.muenier@silverfast.com"