Serial number not recognized

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Sunny
Visitor
Posts: 2
Joined: Mon May 11, 2009 3:33 pm

Serial number not recognized

Postby Sunny » Mon May 11, 2009 3:46 pm

I have had SF SE version 5 as long as I have had my Epson 2450 scanner, all of a sudden it wants my serial number, but it will not recognize i. The version is no longer supported, is there anyway short of upgrading or buying a new version to get it to work again?

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Serial number not recognized

Postby LSI_Luebker » Mon May 11, 2009 4:38 pm

Dear Customer,

we do not support SilverFast 5 any more as it was released 10 Years ago, please try the Demo version of SilverFast 6.6 to see the improvements and new features we have implemented.
best regards,

Thomas Luebker,
LaserSoft Imaging AG

Sunny
Visitor
Posts: 2
Joined: Mon May 11, 2009 3:33 pm

Re: Serial number not recognized

Postby Sunny » Mon May 11, 2009 4:49 pm

I realize you no longer support the program, but is there anyway to get a serial number that would let it work. It was working okay but as i said it now wants a serial number,of which I have the original, but it no longer recognizes it.

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Serial number not recognized

Postby LSI_Luebker » Fri May 15, 2009 1:49 pm

Dear Sunny,

We can not provide you with a Serial number for SF5 as we have changed the way to create them years ago, sorry but we can not help you further with this issue :(
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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