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Prescan screen too small to use and cannot enlarge

PostPosted: Thu May 08, 2008 11:59 am
by TedT
In Windows XP, SilverFast 6.5.5, I started SilverFast and the prescan window opened to a size of ½ inches by 1-1/2 inches and I cannot change its size regardless of any method that I try. I cannot drag the corner and the maximize square is gray.

I have opened and closed the application a number of times, but nothing changes, the prescan window is too small and I cannot change the window size.

Strangely, it worked yesterday, e.g.: the window was large enough to work with my prescan pictures.

What are my options?

Prescan Window too Small

PostPosted: Thu May 08, 2008 6:45 pm
by President_LSI
Prescan Window too Small

Dear Ted,

this problem could be the result of a corrupted Preference file. Please follow the instructions here: https://www.silverfast.com/problemreport ... &faq_id=59

Let me know if this did help!

best regards

Karl-Heinz Zahorsky
President
LaserSoft Imaging AG