scanned image won't disappear

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Jackyl
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Joined: Fri Feb 22, 2008 8:44 pm

scanned image won't disappear

Postby Jackyl » Mon Feb 25, 2008 1:48 pm

I am having a problem. I have an image I scanned previously and will not remove itself from the scanning window. Thus whatever I try to preview has that unwanted image with what I am trying to do. Is there a file where images are kept? I have no idea what to do to get rid of this annoyance. Any help would be greatly appreciated.

Thank you,
J Mahon

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LSI_Noack
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Postby LSI_Noack » Mon Feb 25, 2008 4:59 pm

Dear Mr Mahon

please delete the previews folder (while SF isn't running).

On a typical Windows 2000/XP installation:
C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging \ SilverFast \

If you haven't yet changed the standard setting of the Windows Explorer you won't see any folder "Application Data". You then want to open the folder options dialogue (from "Extras" the menu) and go to the "View" tab. There you can enable the Explorer to show you hidden and system files and folders as well as displaying the contents of system folders.

On a typical Mac OS X installation:
/ User / (your username) / Library / Preferences / LaserSoft Imaging / SilverFast /

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


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