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IT8 icon remains grey - won't turn blue

PostPosted: Sat Jul 14, 2007 11:18 pm
by EricLawrie
I have installed the latest updates 6.5.0r.8a for both Silverfast Ai and HDR 6.5.

I note that IT8 callibration has now become a pain (the grid is inverted and if I change the orientation of the scanned file of my IT8 profile the grid orientation changes too, damm it!). I can manage but how frustrating.

But the point of this note is to say that the IT8 icon no longer turns blue but remains grey, even when a pop up message says "callibration succesful".

Is this a new bug or have I done something wrong?

IT8 callibration used to be dead easy. It is now a pain!

Regards, Eric Lawrie

PostPosted: Mon Aug 13, 2007 11:01 am
by LSI_Noack
Dear Eric

tried myself and couldn't reproduce issue with 6.5.1r1a.
Furthermore, please note that they are two options under > Options > Auto concerning the "auto IT8 calibration" and "custom ICC profiles".
Changing these settings accordingly will get you your "dead easy" SilverFast calibration back :)

I suggest you want to download and install the latest update release of your version of SilverFast from our website. You might experience that this already does solve your problem.

If not, please don't hesitate to contact support: https://www.silverfast.com/problemreport/en.html
How to help support staff to help you: https://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -