LaserSoft Imaging

Hi everybody -

in every transparency-scan ( 8"/10" and 4"/5" ) I do - there are stripes over the complete image in the direction the CCD-element moves. They are looking like the separate elements of the CCD are not correctly "computed together".

I cleaned the calibration-opening in the transparency-holders.
I scanned in different resolutions & quality.
Nothing helps.

And I scanned with the old original Agfa-software without any stripes !


Hey - that?s a hell of a money for a lotta stripes !
Any ideas about this strange behaviour ?

Agfa F40 / Mac G5 / OS 10.3.2 / Silverfast Ai 6.0.2.r4


Steffenjavascript:emoticon(':evil:')

Dear studiojahn

please download and install the latest update for your version of SilverFast from our website.
You might experience that this already does solve your problem.

If you need to update a SilverFast Ai version, please do register with us at our website (cf. Support -> Registration):
https://www.silverfast.com/reg/en.html

After registering you will swiftly receive an automatically generated e-mail with the access data you will need for downloading the update.
Please excuse any inconveniences caused.

However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.