Problems with Silverfast AI 6.02.r35 on RFS 3600
PostPosted: Thu Jul 03, 2003 8:40 am
I am currently running WinXP, 1 gig ram, 40 gig hd with service pack 1, using a Kodak RFS3600. The last revision of Silverfast ran fairly well, but I had the problem that, after scanning in two full rolls of 36 exposure film, it would freeze after the 17th or 18th frame on the third roll - always on either of those frames. This was using both Photoshop 6 and Photoimpact 6. So, I upgraded to the newest version of Silverfast - 6.02.r35. Now, I am encountering the following problems in scanning in a 36 exposure roll:
In trying to import using Photoshop 6, I can no longer use Silverfast. Both times in trying, Photoshop has crashed, with Silverfast giving the message "Could not complete the import command because of a problem with the acquisition interface". This happened after doing the prescan with image correction and then unclicking the edit button and saying "yes" to save changes. This was not a problem with the previous version. Also, in opening Silverfast this morning, I find that it's lost the registration information...
In trying to scan using Photoimpact 6, it freezes towards the end of the 36 exposures, necessitating a reboot of the system as Silverfast will not run correctly. This is after doing prescans on all 36 exposures, correcting the thumbnails, and doing final scans at a rate of 10 at a time. It has done this twice. This, also has never happened in the previous version.
Since I usually scan in anywhere from six and 20 rolls at a time, this really is unacceptable. I've resigned myself to uninstalling the current version and going back to the previous one for the time being. But, as I will have to scan in two rolls, close the program, open it again to scan in two more, etc. - just to prevent a crash of the program - this is also unacceptable.
I also have Silverfast for my Epson 3200, but haven't tried it on there - quite frankly, I'm very uneasy doing so and am currently trying out a demo version of another software for it.
Is there any chance that, in the near future, we can see a real working version of Silverfast? With no time to waste on the above problems, I find myself looking at alternative software, which is a shame as Silverfast could be a good product.
Sherie
In trying to import using Photoshop 6, I can no longer use Silverfast. Both times in trying, Photoshop has crashed, with Silverfast giving the message "Could not complete the import command because of a problem with the acquisition interface". This happened after doing the prescan with image correction and then unclicking the edit button and saying "yes" to save changes. This was not a problem with the previous version. Also, in opening Silverfast this morning, I find that it's lost the registration information...
In trying to scan using Photoimpact 6, it freezes towards the end of the 36 exposures, necessitating a reboot of the system as Silverfast will not run correctly. This is after doing prescans on all 36 exposures, correcting the thumbnails, and doing final scans at a rate of 10 at a time. It has done this twice. This, also has never happened in the previous version.
Since I usually scan in anywhere from six and 20 rolls at a time, this really is unacceptable. I've resigned myself to uninstalling the current version and going back to the previous one for the time being. But, as I will have to scan in two rolls, close the program, open it again to scan in two more, etc. - just to prevent a crash of the program - this is also unacceptable.
I also have Silverfast for my Epson 3200, but haven't tried it on there - quite frankly, I'm very uneasy doing so and am currently trying out a demo version of another software for it.
Is there any chance that, in the near future, we can see a real working version of Silverfast? With no time to waste on the above problems, I find myself looking at alternative software, which is a shame as Silverfast could be a good product.
Sherie