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PLustek 8100 only scanning half image, drivers and software up to date

PostPosted: Wed Nov 22, 2017 11:34 am
by Wildgoose
The remaining image is white.

Like stated in the title software and drivers are up to date.

Re: PLustek 8100 only scanning half image, drivers and software up to date

PostPosted: Fri Nov 24, 2017 3:49 pm
by LSI_Ketelhohn
Dear user,

This is most likely a hardware issue. It sounds like your sensor system is misaligned. Please contact the device manufacturer.

Kind regards,
Arne