Page 1 of 1

Blank image when scanned

PostPosted: Tue Mar 07, 2017 3:10 pm
by sallystage
Hi there,

I have been using this scanner for many years and today suddenly I cannot seem to get an image when I prescan. It just comes out blank?
Any advice would be most appreciated.

Kind regards,
sally

Re: Blank image when scanned

PostPosted: Wed Mar 08, 2017 3:51 pm
by LSI_Ketelhohn
Dear Sally,

Which scanner and SilverFast version are you using?

Kind regards,
Arne