LaserSoft Imaging

Hi.

I know this topic has been discussed before, but this might be different. I'm trying to scan my old Slides (in color) and whenever I try to use the ISRD or SRD feature, it applies it when I choose the "mark" option and later on the Correction. Afterwards I make the acutal Scan and the corrections dissappear ? Why is that?

Im using Silverfast 8.0 and a Plustek Optifilm 8200i Ai.

Dear customer,

Have you made sure you are using the latest update from our website?


Kind regards,
Arne Ketelhohn.

I don't know if I have the latest version.

Does that really affect whether or not the basic functions of the software work? Do you have a version where not all the features work?`

My version is: Version 8.0.1r18.

I have now updated to the latest version.

I don't understand why the version should be the reason for the problem. I mean, doesn't all versions work with the scratch removal, when the feature is there?

Dear customer,

Is the issue still present?

We require the latest version to offer help, we can not offer support for outdated versions.

Kind regards,
Arne Ketelhohn.