Problems with Silverfast and ISRD

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LWP
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Joined: Tue Jun 30, 2015 5:25 pm
Scanner: Epson V800
SilverFast Product: SE

Problems with Silverfast and ISRD

Postby LWP » Wed Jul 01, 2015 12:44 am

i dont know if i am the only one this is happening to. i installed the software Silverfast SE on my imac (Yosemite), registered the software and started scanning. i scanned 4 images (negatives) and everything went fine...dust and scratch removal did what it was supposed to....then i updated the software to the newest version...and since then nothing works the way it should. if i dont use the USM or iSRD it's fine...but as soon as i do it not scanning it right. ill try to attache the image.

i also uninstalled and reinstalled the programe.....no change....still the same problems....if anybody has a solution to it, please share. it is frustrating.

thanks
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LSI_Ketelhohn
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Re: Problems with Silverfast and ISRD

Postby LSI_Ketelhohn » Mon Jul 06, 2015 2:22 pm

Dear customer,

B&W film unfortunately can not be corrected using infrared scratch and dust removal.
The silver halide emulsion blocks the infrared beam preventing the scanner from collecting the necessary data.
Therefor iSRD must be deactivated for this kind of film.

Kind regards,
Arne Ketelhohn.

LWP
Visitor
Posts: 3
Joined: Tue Jun 30, 2015 5:25 pm
Scanner: Epson V800
SilverFast Product: SE

Re: Problems with Silverfast and ISRD

Postby LWP » Mon Jul 06, 2015 3:37 pm

thank you i have figured it out. i was worried something went wrong. everything is running fine.

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LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Problems with Silverfast and ISRD

Postby LSI_Ketelhohn » Tue Jul 07, 2015 1:29 pm

Dear customer,

good to hear that.
Have a nice day.

Kind regards,
Arne Ketelhohn.


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