LaserSoft watermarks on scanned images

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davidskidmore
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Joined: Thu Jun 19, 2014 4:41 am
Scanner: Epson Perfection 750 Pro
SilverFast Product: Ai Studio

LaserSoft watermarks on scanned images

Postby davidskidmore » Thu Jun 19, 2014 4:59 am

After registering Silverfast Ai Studio 8 and then scanning four transparencies, I found the Lasersoft Imaging watermark on two of the four scanned slides after opening them in Photoshop. The transparencies were scanned as a group. Not sure how to prevent this. This also happened with the demo version I tried before making the purchase.

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LSI_Ketelhohn
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Re: LaserSoft watermarks on scanned images

Postby LSI_Ketelhohn » Tue Jun 24, 2014 4:56 pm

Dear customer,

Please check the welcome screen's service dialog.
Make sure your full license serial is shown there.
In case it still is the demo serial please use the upgrade serial button to change it.

Kind regards,
Arne Ketelhohn.

waqas123
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Joined: Wed Oct 29, 2014 8:19 am
SilverFast Product: DC SE

Re: LaserSoft watermarks on scanned images

Postby waqas123 » Wed Oct 29, 2014 8:21 am

After registering Silverfast Ai Studio 8 and then scanning four transparencies, I found the Lasersoft Imaging watermark on two of the four scanned slides after opening :-? :D



_____
shafiq

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LSI_Ketelhohn
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Joined: Wed May 28, 2008 11:19 am
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Re: LaserSoft watermarks on scanned images

Postby LSI_Ketelhohn » Thu Oct 30, 2014 2:48 pm

Dear customer,

That is really strange.
I have forwarded your post to our support system, because I need more information on your system.

Kind regards,
Arne Ketelhohn.


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