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Loading film holder restart.

PostPosted: Mon Oct 07, 2013 9:25 am
by xtolsniffer
I'm using Silverfast Ai with a Reflecta RPS 7200. I start the scanner, then I start Silverfast, but whenever I load either a film strip or a mounted slide, the software reports that it is loading the film holder and will restart. This happens if I load a film strip first or a mounted slide first, whether I start the scanner before the software or after. I then have to click 'ok' to close the software and then it restarts. It's a bit annoying, is there anyway to switch this off by setting a default film holder (I mostly scan strips).

Re: Loading film holder restart.

PostPosted: Fri Oct 11, 2013 8:43 am
by LSI_Ketelhohn
Dear customer,

Thank you for your feedback.
The restart unfortunately is necessary to load the individual settings and options for the two scan modes the scanner offers.
I will forward your request for a fixed setting to our product management.

kind regards,
Arne Ketelhohn.