Ordered 6.0, got 5.x - where to D/L 6.0

[wapitiwilla]

5.x arrived fedex today. On the invoice, there are 2 UserIDs and 2 passwords, (one for HDR and one for SF6 by the looks of it) with a line that says to download 6.0. Ok, if I try to d/l the upgrade, I'm asked to pay $65, if I download the demo there is no prompt for serial/reg. I ordered and paid for 6.0 on 8/21 ($299)...where the frig do I login with the userIDs and passwords provided on the invoice???

Instructions also say better not to install 5.x before 6.0...but I NEED TO SCAN this weekend.

Any help greatly appreciated.

Thanks,
Dennis

[ianders1]

Dennis,

Goto the Silverfast 6 Upgrade/Download page:

http://www.silverfast.com/product/en.html?target=ai6

Select your scanner(s), OS, and type, then click to download the file. THEN, it will ask your for the username, password. Once you've installed SF, when you run it the first time, you'll be prompted for the serial #.

I know it's a little confusing to have to download from the "Upgrade" page, but remember that it's always a little hectic during a new release.

If you need any further assistance, just post a follow-up and I or someone else will gladly help.

-Ian A.

PS - for the HDR, the manufacturer is <b>Lasersoft</b>

[wapitiwilla]

Worked like a charm. Thanks-- GREAT product,
Dennis