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PostPosted: Fri Jun 21, 2002 7:03 pm
by dpr20
Just paid by credit card for a serial number for SilverFast SE (Adobe plug-in for Epson Perfection 2450). But when I type the number in the Serialize dialog, it says "Please Insert your installation CD into the CD-ROM drive".

What installation CD? I thought the software I downloaded was all I needed? Unless this means my Adobe 6.0 installation CD (but that didn't seem to work anyway).

I have the (demo) version of SE that is meant for my scanner, and I have tried uninstalling and reinstalling it.

Any suggestions?

Thanks,
Duncan

<font size=-1>[ This Message was edited by: dpr20 on 2002-06-21 20:20 ]</font>

PostPosted: Fri Jun 21, 2002 10:01 pm
by LSI_DAmato
Hi, some of the installers posted previously were cross-linked. Please re-download the SE version for your scanner and try again. It should work with the serial you were issued, and should not ask for the CD. If the problem persists, please let me know. Also please include the platform you are running on (Mac, Windows, OS X)

Take care,
Nick D.

PostPosted: Sat Jun 22, 2002 11:35 am
by dpr20
Thank you! That works fine now.