LaserSoft Imaging

i have 5.5 for the nikon ls8000 and ls4000. downloaded the latest 5.5.2 version but can not get out of demo mode. i click the 'i' button, then the 'credits' button and i hear the music along with the makers photographs, but there isn't the usual 'upgrade' button. in the text window after clicking 'credits' i see my name, organization and serial number, but on the "licensed to:" line, it says 'demo mode', and of course is printing the sf logo throughout the scan. any idea how to get over this??? i've been a owner of sf since version 4 and know how to upgrade but this latest glitch i can't seem to hurdle and needing to scan. any assistance either via this forum or email (john@stanmeyer.com) would be wonderful. thank you kindly. john stanmeyer.

Dear John.

It seems that you have downloaded a demo version. I will check, if there are invalid plugins on our download page.

Eric

hello eric,

thank you kindly for checking. i downloaded the 'update' file from this url:

http://www.silverfast.com/download/ai/5 ... r02(NikonM).bin

also needing to correct the same problem happening with the ls4000, as the update only pulls up as a demo with no upgrade options.

thank you kindly.

all the best, john

Dear John.

Our support team is currently checking this issue and will contact you by EMail.

Best regards
Eric.