Epson V300 not suported?

Problems with installing SilverFast

Lahnet
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Joined: Sun Mar 22, 2009 9:20 am

Epson V300 not suported?

Postby Lahnet » Sun Mar 22, 2009 9:25 am

I would like to try Silverfast scanning software, but after install, when the program search for my
Epson V300 scanner it can´t find it.
When I look through the list of supported scanner I see V200, V350, V500 ect.
but no V300.

Shout I just forget about Silverfast or is there a way?

LSI_Luebker
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Re: Epson V300 not suported?

Postby LSI_Luebker » Mon Mar 23, 2009 9:50 am

Dear Lahnet,

at the moment we evaluate the support of this scanner when we support it we will add it on our supported scanners page.
Thank you for your feedback so we can measure the actual demand for this scanner.
I would also like to encourage other customer who use this scanner to tell us in this threat if they would like to have a version of SilverFast for their Scanner.
best regards,

Thomas Luebker,
LaserSoft Imaging AG

Lahnet
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Posts: 2
Joined: Sun Mar 22, 2009 9:20 am

Re: Epson V300 not suported?

Postby Lahnet » Mon Mar 23, 2009 4:13 pm

Thanks.

Meantime...Is there some kind of "workaround"?

I think is the same scanner as the V350, maybe I can chance something in a file or ?

LSI_Morales
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Re: Epson V300 not suported?

Postby LSI_Morales » Tue Mar 24, 2009 11:07 am

Dear Lahnet,

At this time there is no workaround for this, as my colleague Mr. Luebker already explained, there are certain criteria that have to be fulfilled before supporting new scanners and at this time those criteria have not been fulfilled yet.

We are sorry for the inconvenience at this time, perhaps in the future we decide to include the scanner model in our supported devices.

Thanks for your understanding.
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

policleto
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Joined: Sat Mar 28, 2009 1:47 am

Re: Epson V300 not suported?

Postby policleto » Sat Mar 28, 2009 1:52 am

I was just looking for this thread!
It would be very useful to add this scanner because it take a large amount of buyers (it seems epson v300 had a good marketing campaign)
On Flickr some users were asking the same thing.

And, plus, other scanning software lack this support, so Silverfast would be pioneering this scanner compatibility.
Thanks

LSI_Morales
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Re: Epson V300 not suported?

Postby LSI_Morales » Mon Mar 30, 2009 10:46 am

Dear Policleto,
Dear Epson V300 users,

We are evaluating the possibility of supporting this scanners, we are waiting for the scanner to be delivered by Epson in the next weeks, if the support for this scanner is possible we will be releasing a compatible plugin.
We will inform our customers about new releases in the next newsletter, the suscription can be done at: http://www.silverfast.com/mailing_list/en.html?mode=subscribe

Thank you very much for your cooperation
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

tonyjuliano
Visitor
Posts: 3
Joined: Fri Jun 19, 2009 8:21 pm
Scanner: Epson V300

Re: Epson V300 not suported?

Postby tonyjuliano » Fri Jun 19, 2009 8:38 pm

Add myself to another who wishes this great scanner was supported.

Please keep us posted.

LSI_Morales
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Re: Epson V300 not suported?

Postby LSI_Morales » Mon Jun 22, 2009 7:48 am

Dear all,

The good news is that all your voices have been heard, we are now studying the posibility of supporting the scanner and our programmers will be working on this, to see if the scanner can be supported at all. Apparently this is a quite different scanner than the rest of the Epson scanners and there are some things that have to be analysed and tested before being able to give you all a positive answer.

Thanks for your interest and cooperation
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

miki512
Visitor
Posts: 1
Joined: Thu Jan 13, 2011 2:07 am
Scanner: Epson V330
SilverFast Product: SE

Re: Epson V300 not suported?

Postby miki512 » Thu Jan 13, 2011 3:25 am

I see now that the V300 is supported. Are there plans in the near future to add the Epson V330? I would really like to use this program with my scanner.

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LSI_Ketelhohn
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Scanner: all
Location: Kiel, Germany
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Re: Epson V300 not suported?

Postby LSI_Ketelhohn » Fri Jan 14, 2011 10:34 am

Dear miki512,

der V330 wird von uns bereits unterstützt.

Mit freundlichen Grüssen,
Arne Ketelhohn.


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