Help launching silverfast upgrade

Problems with installing SilverFast

Guest

Postby Guest » Wed Feb 06, 2002 3:39 am

I managed to find all silverfast import/export plugins and delete them (I had downloaded the demo version from you site). Then I did another install from the CD of silverfast 5 (still do not understand why I don't have the latest 5.5). You helped me to find my version 4.1 serial number but when I enter it, it will not take. All I can do is cancel and use MY program in demo mode (? after I spent $128 for the upgrade). This should be simple. What am I doing wrong?

I have a Mac G4, OS 9.2, and Epson expression 800 scanner.

Thanks for you help...

LSI_Leschke
LSI Staff
LSI Staff
Posts: 132
Joined: Thu Aug 02, 2001 1:00 am

Postby LSI_Leschke » Thu Feb 07, 2002 10:43 pm

Dear Anonymous,

could you please e-mail me your real name ? I'll then be able to look up your record in your database and see which version/serial number you should be using. Me e-mail adress is martin@silverfast.com.


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest