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Frustrated Newbie - SE Plus v6.5

PostPosted: Sat Feb 09, 2008 8:26 pm
by OilNut
I have V6.5 SE that came with my Epson V700, installed in OSX 10.5 and registered it. After using it I realized it didn't have features for batch processing and noise reduction I wanted. So I removed it and downloaded SE Plus to see if it is a worth while upgrade. I installed it and it is still the same SE version I originally had. I tried this several times and no luck, all I get is the SE version installed and not the SE Plus I downloaded. After a while I realized that the .dmg files downloaded from Silverfast for SE as SE Plus are the same file.

How do I download and try SE Plus? Am I missing something here?

PostPosted: Fri Feb 22, 2008 5:20 pm
by LSI_Noack
Dear OilNut

thank you for your interest in LaserSoft Imaging's software products :)

If you already got a serialised version of SilverFast, the download will act an as update to the version installed.

To test the features of the upgrade as a demo version, please temporalily delete the serial number file.
The is most easily done by using SilverFast's service dialogue:
Please start SilverFast via the SF_Launcher. When "start automatically" is activated, the SilverFast plug-in will be started, too. Please close down the SilverFast programme while leaving the SF_Launcher opened.

Using Windows, now press the keyboard combination:
Shift+S+F
and click on the "Start" button of the SF_Launcher while keeping the keys pressed. Instead of SilverFast, the "Service Dialogue" window will appear.

Using a Macintosh, please use the combination Alt+Shift+S+F instead and click on "Start" to make the "Service Dialogue" come up.

This will allow you to delete the serialisation, the preferences, or to copy the SF_Logfile to the desktop.

This will change your SilverFast to a demo version, but also display all the feature you want to test.

After you have finished testing, you can either simply re-serialise and are back to status quo.
Or you may purchase an upgrade serial number to fully activate all features.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -