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CD drive broken: other options to get software installed?

PostPosted: Tue Sep 11, 2007 4:21 pm
by tommygun
i bought a scanner which came with SilverFast software on a disk, unfortunately the optical drive on my laptop is broken...how can i get this installed?..i used my work computer to pull the software off the disc, so i was able to install it via a USB drive on my laptop...but after entering my serial number, it asks me to insert the disc!..please help....

thanks

PostPosted: Sat Oct 06, 2007 9:00 pm
by LSI_Noack
Dear tommygun

please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -