Page 1 of 1

photoshop elements 4 not seeing scanner

PostPosted: Tue Jan 31, 2006 3:19 am
by stafford
firstly i should like to say hello to all on this forum.
i have been using silvefast for a couple of years without any trouble.
i just upgraded to photoshop elements4 and cannot get it to recognise the scanner epson perfection 2450.
ihave reinstalled silverfast studio ai several times but i cannot get the plug-in or the import from silverfast to work.
any ideas
stafford

PostPosted: Tue Jan 31, 2006 4:46 am
by RAG
Check the location of the plug-in folder, because it may be in another location with the new version of elements. In addition, if you haven't already, download and install the current version of SilverFast.

Install problem Silverfast SE

PostPosted: Tue Feb 07, 2006 3:57 pm
by lthorsson
I have the same problem Elements 4.0 can not find Silverfast. I ask Adobe but they couldn't help me, they say it was a Lasersoft problem.
I hope you have a solution.
Best regards
Lars

PostPosted: Tue Feb 07, 2006 7:18 pm
by RAG
Did you locate the plug-in folder? It might be a simple as placing the file "SilverFast (Epson).8ba" into "\Plug-Ins\Import-Export\"