Dear donaldwilley
because you didn't unlock your SilverFast software. Check out the serialisation section in the FAQ:
http://www.silverfast.com/faq/1005/en.html
If this doesn't clarify your trouble, please don't hesitate to contact support:
http://www.silverfast.com/problemreport/en.html
How to help support staff to help you:
http://www.silverfast.com/faq/1058/en.html
Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [
viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -