Page 1 of 1

Installation Error

PostPosted: Mon Feb 02, 2004 8:48 pm
by IMAART
On the InstallShield, after picking location for software I get an error that says

1628:Failed to complete installation

What does this mean and how do I get through this?

I am using Windows 2000, trying to put the Photoshop Plugin on.

This is for a new Epson 1680 Firewire scanner.

PostPosted: Tue Feb 03, 2004 8:44 am
by LSI_Noack
Dear Imaart

was this the latest update you downloaded and tried to install (because we are using a different installer now - and the error message looks like an the former installer is being used)?
To learn more about Installshield's error messages you could go to
http://support.installshield.com/error_ ... efault.asp

If this doesn't help, please contact LaserSoft support staff using info@silverfast.com

Please make sure to have the latest release installed and the SF_Logfile attached. Thanks in advance
Sonny