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Silverfast can't find attached SCSI scanner in Windows XP

PostPosted: Wed Sep 03, 2003 5:57 pm
by tedk
I have Silverfast 6.1 SE and Astra 1220S SCSI scanner on Initio Ultra SCSI PCI controller. Altrough build-in Windows XP driver recognises the Astra and I'm able to scan, there is no way to do so with Silverfast. I installed the latest version of Adaptec ASPI layer for XP - same results.
I use it as plug-in module in Photoshop 7, and each time Silverfast is run it keeps saying: "could not complete the import command because of a problem with the acquisition module interface".

Any ideas how to make it work?

PostPosted: Thu Sep 04, 2003 2:53 pm
by LSI_Kratzenstein
Please send a support request to info@silverfast.de for a personal contact.
Send also an SF_Logfile.txt with this mail, so we could help more easy.

kind regards